SHIPPING & RETURNS
Shipping & Delivery Policy
The estimated delivery time will be between 5-14 working days, depending on the delivery address. However, due to covid restrictions, delivery might get delayed.
The shipping charges within India is free and borne by us.
Please stay assured your order is safe with us.
Return & Exchange Policy
All our products are on a made to order basis specially crafted with attention to detail.
Once an order is placed, we do not offer exchange or returns as a part of policy.
Faulty Items/wrong size - Customers are entitled to an exchange up to 14 days after receiving the goods if they turn out to be faulty/wrong size. Any item(s) where a fault has been caused due to customers negligence, such as, but not limited to, pulls from wear or not following the care instructions, we will not be held responsible. Only manufacturing faults will be considered.
How to exchange faulty items - Customers can write to us at info.houseofmae.shop / message us on ph- 9352942487.