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The estimated dispatch time will be between 5 - 10 working days, the delivery will take a further 2-8 days depending on the delivery address.
The shipping charges within India is free and borne by us. All International Shipping charges will be on case-to-case basis depending on the Country of Delivery.
All our products are on a made to order basis specially crafted with attention to detail.
Once an order is placed, we do not offer any returns or refunds as a part of our policy. Only in cases wherein the product is:
Faulty Items- Customers are entitled to an exchange or store credit up to 7 days after receiving the goods if they turn out to be faulty. Any item(s) where a fault has been caused due to customers negligence, such as, but not limited to, pulls from wear or not following the care instructions, we will not be held responsible. Only manufacturing faults will be considered. Customer must ensure that product tags remain intact when they are returning the product, in case the product tag is removed from its original position or damaged, we may not be able to Return the product.
Wrong Sizes – Customers are entitled to an exchange up to 7 days after receiving the goods, if they feel the product size does not fit them well and would want a smaller or bigger size. Customer must ensure that product tags remain intact when they are returning the product, in case the product tag is removed from its original position or damaged, we may not be able to Exchange the product.
How to exchange faulty items - Customers can write to us at info.houseofmae.shop or Message us on - 9352942487.
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